This module expands on material learned in the Foundations, Writing and Presentation modules. Take a look at the Instructor Overview to find out more about this and the other modules in the OER.
eTextbook
Part 4 of the OER’s eTextbook aligns with this module. Included chapters are listed below. You’ll also find a Module Overview and Glossary in the text.
- Communication and Diversity in Canadian Workplaces
- Your Interpersonal Communication Preferences
- Cross-Cultural Communication
- Conflict Resolution
Materials
Each module topic has its own set of materials, as listed below. Lecture Notes have been developed to accompany the slide decks. A Question Bank also contains questions that could be used on exams (these also feature inside the eText in the ‘Check your Understanding’ section).
The Assignment Instructor Notes and Assessment Overview for Students apply to all assessments in this module.
In this module, there is a module-length series of assessments in the form of a Summary Reflection Assignment & Rubric and associated Reflection Journal Sample.
Communication & Diversity in the Canadian Workplace
- Communicating in a Diverse Workplace Video
- Communication and Diversity in Canadian Workplaces Slide Deck
- How Diverse Are We? Activity
- Diversity Concept Map Assignment & Rubric
- Diversity in the Workplace Assignment & Rubric
Your Interpersonal Communication Style
- Your Interpersonal Preferences Video
- Your Interpersonal Communication Preferences Slide Deck
- Work Habits Questionnaire
Cross-Cultural Communication
- Cross-Cultural Communication Video
- Cross-Cultural Communication Slide Deck
- Cross-Cultural Communication Concept Map Assignment & Rubric
- Cross-Cultural Communication Assignment & Rubric